Custom personalized items are non-returnable, and all sales of personalized items are final.
Our personalization costs range from $4.95 to $12.95, depending on the item being personalized. The cost for personalization of each item is shown on the product personalization page. Personalization usually adds 3-5 business days to your order processing time.
- Please limit the number of characters (which includes letters, punctuation and spacing) to 10, unless otherwise stated on the personalization page.
- The space for personalization varies from item to item. Many of the items only allow space for a limited number of characters. Please call Customer Service for pricing information on any personalization that is over the allowed amount listed on the personalization page.
- Initials are the 'first name initial / last name initial', or the 'first name initial / middle name initial / last name initial' of a person's name. The initials are displayed in the order: first / last, or first / middle / last.
- A Monogram is always 3 initials of a person's name. The last name initial appears in the center, in a larger size. The initials are displayed in the order: first / last (in a larger size) / middle.
- If you choose to have a Name personalized - type it exactly as you would like it to appear, including your preference of upper and/or lowercase letters.
- If you choose to have a 3 Initial Monogram - it will automatically appear with a larger center letter. Order a 3-initial monogram with uppercase letters (First, Last, Middle). Example: KSC would be Kelly Cole Scruggs.
- If you choose to have a Single Letter Monogram - Enter an upper or lower case letter. It will be monogrammed exactly as you type it in.
- We can custom digitize and embroider items. There is a one time set-up fee based on the number of stitches and the intricacy of the design. Please call Customer Service for further information.
- If you order more than 8 of an item, each with the exact personalization, please call our office for quantity discounts.
TYPES OF PERSONALIZATION: